Key Responsibilities:

The position is responsible for planning, organizing, and directing the overall operations of Nursing Care Services at LNH ensuring compliance with patient care quality standards related to all age groups of patients ranging from neonate to geriatric. Maintains performance improvement activities within the department and participates in QA activities. He/She shall also be responsible for maintaining efficient and effective departmental operations while ensuring compliance with the requirement of the nursing regulatory body and the Institution.

• Responsible for planning, organizing, and directing the overall operations of Nursing Care Services.
• Develop goals, objectives, and standards of performance, policies, and procedures to provide optimal nursing services following the vision and mission of LNH.
• Ensure that best and international nursing practices are implemented.
• Ensures compliance with patient care quality standards.
• Maintains performance improvement activities within the department and participates in quality assurance activities.
• Maintain efficient and effective departmental operations.
• Maintains continuing quality assessment and improvement analysis and evaluation of patient care delivery and communicates with hospital administration and designated committees on the activities/issues of Nursing Care Services.
• Recommends, supports, and participates in education services, programs of education, and training, including orientation of new employees.
• Initiates and participates in problem-solving, policy-forming conferences for Nursing Care Services. Maintains close coordination with all the departments across the Institution to ensure continuity and collaboration of services.
• Implement, monitor, and evaluate performance improvement activities to improve the services.

Qualifications and Experience:

• Preferably MScN or BScN with MBA or any other relevant qualification with 12 to 15 years of clinical nursing experience in a major hospital, out of which a minimum of five years should be in a senior leadership role.
• Strong leadership skills and ability to work collaboratively with a large team of Consultants/Doctors and senior administration.
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
• Ability to handle difficult situations involving patients, physicians, or others professionally.
• Excellent interpersonal, written, and verbal communication skills.
• Able to work efficiently under time constraints.
• Ability to handle multiple assignments simultaneously.
• Ability to keep abreast of latest advances in nursing care globally and to develop strategies for introducing them at LNH.