Key Responsibilities:

• • Coordinate with the patients for any outstanding amount before their discharge from the hospital or at the time of LAMA or expiry.
• • Check the private admitted patient list, update the recovery record/ward visit/issue notice slips and recover the amount according to the commitment at the time of admission or days before issuing the notice slip and outstanding running bill.
• • Brief and counsel the family about the daily expenditures/billing details according to the wards/ICU/HDU/OT expenditures.
• • Brief the family about the surgery expenditures of operation and recover the surgery expenses, before stamping the patient’s file.
• • Responsible for shifting, applying cash medicine/cash labs, or security arrangements of the patient.
• • Responsible for incident reporting/report writing/data updating of private patients.
• • Any other task(s) as assigned by the Supervisor/HOD from time to time.

Qualifications and Experience:

• • Graduate with 1-2 years of relevant experience
• • Good communications, interpersonal and negotiation skills
• • Should be proficient at the use of MS Office