Key Responsibilities:

• Recover the outstanding amount from the private patients before their discharge from the hospital or at the time of LAMA or expiry.

• Check the private admitted patient list, update the recovery record/ward visit/issue notice slips and recover the amount according to the commitment at the time of admission or days before issuing the notice slip and outstanding running bill.

• Brief and counsel the family about the daily expenditures/billing details according to the wards/ICU/HDU/OT expenditures.

• Brief the family about the surgery expenditures of operation and recover the surgery expenses, before stamping the patient’s file.

• Responsible for shifting, applying cash medicine/cash labs, or security arrangements of the patient.

• Responsible for incident reporting/report writing/data updating of private patients.

• Any other task(s) as assigned by the Supervisor/HOD from time to time.

Qualifications and Experience:

• Graduate with 1-2 years of relevant experience.

• Good communications, interpersonal and negotiation skills.

• Should be proficient at the use of MS Office.