Key Responsibilities:

• Coordinate with Patients/ Attendants in person and through phone calls to book appointments for Home Health Visits.
• Responsible to be the point of contact for patients and their families for providing information, asking questions and raising concerns.
• Liaison with home health staff of various departments and transport department to arrange Home visits as per schedule.
• Liaison with Doctors, Nurses, Ward coordinators for home health referrals generated within the hospital for post discharge home service.
• Follow-up with patients during hospital stay or after hospital discharge and coordinate their care management plan at home as per their specific needs.
• Timely documentation of patient data and home visit log/record on daily basis.
• Daily round of the wards and clinics to promote home health service and facilitate patients for home health registration.
• Participate in Performance improvement / Continuous Quality improvement activities, as assigned by HOD.
• Liaison with Marketing Dept. for promotion of Home Health Services.

Qualifications and Experience:

• Candidate should hold at least a degree of MBA / M.com with at least 3-4 years of related work experience in a Health Care.
• Should be proficient at the use f MS Office.
• Knowledge of ERP systems.
• Good communications and interpersonal skills.