Key Responsibilities:

• Coordinate with patients / attendants in person and through phone calls to book appointments for Home Health visits.
• Responsible to contact patients and families for providing information, queries and raising concerns.
• Liaison with home health staff of various departments and transport department to arrange Home visits as per schedule.
• Liaison with Doctors, Nurses, Ward Coordinators for home health referrals generated within the hospital for post discharge home services.
• Follow-up with patients during hospital stay or after hospital discharge and coordinate their care management plan at home as per their specific needs.
• Timely documentation of patient data and home visit log / record on daily basis
• Daily round of the wards and OPDs to promote home health service and facilitate patients for home health registration.
• Participate in Performance Improvement / Continuous Quality improvement activities, as assigned by HOD.
• Liaison with Marketing Department for promotion of home health Services.

Qualifications and Experience:

• Candidate should hold at least a Master’s degree with at least 2-4 years of related work experience.
• Proficiency in the use of MS Office applications.
• Good communication and interpersonal skills