Key Responsibilities:

• Responsible for planning, organizing, and directing the overall operations of Nursing Care Services.
• Develop goals, objectives, and standards of performance, policies, and procedures to provide optimal nursing services following the vision and mission of LNH.
• Ensure that best and international nursing practices are implemented.
• Ensures compliance with patient care quality standards.
• Maintains performance improvement activities within the department and participates in quality assurance activities.
• Maintain efficient and effective departmental operations.
• Maintains continuing quality assessment and improvement analysis and evaluation of patient care delivery and communicates with hospital administration and designated committees on the activities/issues of Nursing Care Services.
• Recommends, supports, and participates in education services, programs of education, and training, including orientation of new employees.
• Initiates and participates in problem-solving, policy-forming conferences for Nursing Care Services. Maintains close coordination with all the departments across the Institution to ensure continuity and collaboration of services.
• Implement, monitor, and evaluate performance improvement activities to improve the services.

Qualifications and Experience:

• Preferably MScN or BScN with MBA or any other relevant qualification with 12 to 15 years of clinical nursing experience in a major hospital, out of which a minimum of five years should be in a senior leadership role.
• Strong leadership skills and ability to work collaboratively with a large team of Consultants/Doctors and senior administration.
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
• Ability to handle difficult situations involving patients, physicians, or others professionally.
• Excellent interpersonal, written, and verbal communication skills.
• Able to work efficiently under time constraints.
• Ability to handle multiple assignments simultaneously.
• Ability to keep abreast of latest advances in nursing care globally and to develop strategies for introducing them at LNH.